![]() ![]() And just so we can be clear, I came from a 2015 MacBook Pro 13" Retina that also caused similar issues with the 4K Dell. Hoped this update would fix it, but alas not. You need to enter your Windows type, like Windows 10 32-bit, Windows 8, 7, etc. ![]() Choose your Intel model and then filter by Drivers, Windows 10 64 bit. Intel Graphics Driver Fails to Install How to install the Intel video driver if it fails to install. And even without the 2K one hooked up, when I awake the SP4, the 4K monitor stays blanked out until I do a mix of mouse wiggling within it's workspace and pressing the monitor control buttons. Of course, it is accessible to download AMD OpenGL or NVIDIA OpenGL driver on AMD or NVIDIA site. How to install the Intel video driver if it fails to install. If the Repair option doesn’t do the trick, try pressing the Reset button as well to clear the app’s data. Click Advanced options to open the buttons in the shot directly below. When I connect the 2K monitor the 4K one keeps blanking out. Then scroll down to and select your Intel Graphics app. Generally, you will see four separate hardware IDs. This action will show the hardware IDs of the graphics card. Now, select Hardware Ids from the dropdown menu under the Property section. I have a Surface Pro 4 (i7 256GB SSD 16GB RAM) which from a design and operation angle is outstanding, but it (or Intel) is/are having trouble driving my Dell 4K + Dell 1080P ('2K') monitors together via the new (and well designed) Surface Dock. Go to the Details tab in the properties window. ![]()
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